Official Document

ye99 Terms & Conditions and User Agreement

This page clearly sets out the full terms, policies, and your rights that apply when using the ye99 platform.

Last updated: 30 October 2026

Introduction and Acceptance

Purpose of This Document

These terms and conditions ("Terms") form a legally binding agreement between the ye99 platform ("we", "platform", "service") and any person who uses it ("user", "you"). By visiting the ye99 website (https://ye99.world), registering an account, or using any of the services, you are considered to have read, understood, and accepted these Terms.

If you do not agree with any part of these Terms, please do not use the platform. We reserve the right to amend these Terms at any time. Amendments will be announced on this page, and continued use of the platform will be considered acceptance of the updated Terms.

Important Notice: This platform is for users aged 21 and above only. Anyone under 21 is not permitted to use any of our services.

Account Registration and Management

Eligibility Requirements

  • You must be 21 years of age or older.
  • You must reside in a country where opening an account is legally permitted.
  • Each individual may only register one personal account.
  • You must provide only your genuine personal information.

Account Security

  • Your account and login credentials must be kept confidential.
  • You are solely responsible for all actions taken on your account.
  • If your account is compromised, notify us immediately.
  • Do not sell, transfer, or lend your account to anyone else.

Actions That May Result in a Ban

  • Submitting false information
  • Exploiting software bugs
  • Attempting to hack the casino system
  • Detected bonus abuse

KYC Verification

At the time of withdrawal or when we request it, you may be required to submit a copy of your national registration card or identity document. If your personal information cannot be verified, withdrawals may be suspended.

Deposit / Withdrawal Policies

Deposits

Payment methods accepted at ye99 are KBZPay, Wave Money, AYA Pay, and bank transfer. Minimum deposit amount — 20,000 Ks. Once a deposit is confirmed, it will be credited to your account instantly. Deposits are subject to fraud checks, and we reserve the right to cancel any deposit if suspicious activity is detected.

Withdrawals

Minimum withdrawal amount — 20,000 Ks. Processing time is normally within 15 minutes to 2 hours. Withdrawals can only be made using the same payment method you used to deposit.

  • Bonus conditions must be met at the time a withdrawal request is approved.
  • If KYC verification is not complete, withdrawal attempts may be suspended.
  • Accounts that initiate chargebacks will be banned immediately and any remaining balance may be withheld.
All deposits and withdrawals are protected with SSL encryption, and strict anti-money laundering policies are enforced.

Bonus and Promotion Terms

Welcome Bonus — 100% First Deposit Bonus

ye99 offers a 100% welcome bonus up to 300,000 Ks on your first deposit. The wagering requirement is the bonus amount × 15 — you must wager the bonus 15 times before any winnings from the bonus can be withdrawn.

Example (1): Deposit 20,000 Ks → receive 20,000 Ks bonus → balance becomes 40,000 Ks → wagering requirement = 20,000 Ks × 15 = 300,000 Ks to wager.

Example (2): Deposit 620,000 Ks → receive 300,000 Ks bonus → balance becomes 920,000 Ks → wagering requirement = 300,000 Ks × 15 = 4,500,000 Ks to wager.

VIP Cashback Program

The ye99 VIP program has 5 tiers: Bronze, Silver, Gold, Platinum, and Diamond. You can move up tiers as your play volume increases:

  • Bronze — up to 0.3% cashback per week
  • Silver — up to 0.6% cashback per week
  • Gold — up to 0.9% cashback per week
  • Platinum — up to 1.2% cashback per week
  • Diamond — up to 1.5% cashback per week

Cashback is credited to your account once a week according to the schedule we determine.

Prohibited Bonus Behaviour

  • Bonus abuse — playing only on games that count toward wagering and withdrawing as soon as the requirement is met
  • Colluding with family members or friends using their accounts to claim bonus benefits
  • Placing equal and opposite bets at any time to neutralise a bonus

If any such behaviour is detected, we reserve the right to void the bonus and any winnings derived from it.

Game Fairness and Integrity

Random Number Generator (RNG)

Results in slots, Baccarat, Roulette, Dragon Tiger, Shan Koe Mee, and other casino games at ye99 are determined by fair RNG technology. Game outcomes are not predetermined and occur at random, meaning any win is produced solely by the game engine's mechanism.

Prohibited Conduct

  • Using software, bots, or automated playing tools
  • Deliberately exploiting known game bugs or glitches
  • Accessing the site via VPN from a country or region where play is not permitted
  • Threatening other users or acting in bad faith to gain an unfair advantage
  • Opening multiple accounts to claim bonus schemes

If any of these violations are found, the account may be suspended and any remaining balance withheld.

Football Betting (Sports Betting)

For void matches, suspensions, or any payment-related disputes arising from football betting, our decision is final. If a match is suspended, the Void Rule applies.

Personal Data Protection

Data Collection

Personal data we collect (such as name, payment details, and contact information) is used only to provide our services and meet legal requirements. For full details, please read our Privacy Policy.

SSL and Data Security

The entire website is protected with SSL (TLS) encryption to secure financial data. Data stored on our servers is protected by security layers that prevent unauthorized access by third parties.

Limitation of Liability

Our Limitation of Liability

ye99 is not responsible for any financial losses players incur from gameplay or any losses related to gambling. We are also not liable for losses caused by a player's network issues or device problems that prevent continued play.

Service Interruption

We may temporarily suspend services due to technical maintenance, cybersecurity measures, or reasons beyond our control. We are not liable for any losses players may suffer during such interruptions.

Responsible Gaming

Gaming Wellbeing

ye99 puts players' healthy gaming habits first. Gaming is for entertainment only — it is not a way to make money. Only bet what you can afford to lose.

If you have a problem with gambling, visit our Responsible Gaming page. Contact us via 24/7 live chat to set personal limits.

Self-Exclusion

If you want to take a long break from gambling, you can request Self-Exclusion via live chat. During that period, your account will be suspended and no bonus promotions will be sent.

Dispute Resolution

Step 1 — Customer Support

If a dispute arises, contact us first via 24/7 live chat or email [email protected]. We can assist in Burmese and will work to resolve the issue.

Decision

After the support team's decision, you may escalate the dispute to our Compliance team. By continuing, the player is considered to have accepted our decision as final.

General Provisions

Amendments

We reserve the right to amend these terms at any time. Changes will be announced on this page and take effect from the date of announcement. Continued use of the service will be considered acceptance of the amended terms.

Severability

If any provision of these terms is found to be unenforceable for legal reasons, the remaining provisions will continue to apply without being affected.

Non-Transferability

Players may not transfer any of their rights or obligations under this agreement to any other person without our prior written consent.

Contact Us

If you have any questions about these terms, you can reach us via our 24/7 live chat or by emailing [email protected]. We will respond in Burmese.

Questions about Terms & Conditions at ye99

You must be 21 or older to use the ye99 platform. Anyone under 21 is not permitted to use the platform. If this rule is broken and access is gained, we reserve the right to immediately suspend the account and place a hold on any remaining balance.

The welcome bonus wagering requirement is the bonus amount × 15. For example — if you deposit 20,000 Ks and receive a 20,000 Ks bonus, the wagering requirement = 20,000 Ks × 15 = 300,000 Ks. You must complete that wagering before you can withdraw any winnings from the bonus.

Withdrawals are normally processed within 15 minutes to 2 hours. If KYC verification is required or the withdrawal amount is large, it may take a little longer. If you have any issues, please contact us via live chat.

ye99 protects the entire site with SSL (TLS) encryption. Financial data and payment information are secured this way, keeping them out of reach of third parties. Read more in our Privacy Policy.

If you have a gambling problem, you can contact us via our 24/7 live chat to request Self-Exclusion. During that period, your account will be suspended and no bonuses or promotions will be sent to you. You can read more on our Responsible Gaming page.

Bonus abuse means playing in a way that is not genuine — such as placing opposing bets solely to complete wagering requirements without normal play. If this is detected, the bonus and any winnings from it will be voided and the account may be suspended.

If you do not agree with any part of these terms, please do not use the ye99 platform. Continuing to use the service will be considered acceptance of all of these terms.

Want to know more about ye99 services?

To learn more about bonuses, deposit and withdrawal policies, and casino games, visit our FAQ page or log in via ye99 Login.