ye99's Responsible Gambling Policy
Gambling should be entertainment. At ye99, we openly provide tools, limits, and support so every player can gamble safely.
Gambling should be entertainment
Playing on the ye99 platform is intended to be enjoyable and mindful recreation. We firmly believe that gambling is not a way to make money — you should only play with amounts you can afford to lose.
We place special priority on building a responsible gambling culture in Myanmar. This page clearly outlines tools players can use to protect themselves, warning signs of problem gambling, and available support services.
Only players aged 21 and above may open an account and play at ye99. Protecting younger people is one of our top responsibilities.
A secure and trustworthy platform
Tools you can control yourself
Every player at ye99 can use these tools to manage their own gambling habits.
Deposit amount limit
You can set your own maximum deposit amount for each day, week, or month. The limit takes effect immediately. Increasing it requires a review period.
Session time-out
Your account can automatically log out when your set play time is up. Limiting your session time helps you balance gambling with your daily life.
Self-exclusion tool
You can use self-exclusion to take a short break or pause gambling for an extended period. During this time your account is suspended and you will no longer receive bonus or promotional emails.
Cooling-off tool
You can temporarily close your account for 24 hours, 7 days, or 30 days if you want to take a break from playing. No access is allowed during this period.
Play Time Reminder
When you have been playing for a long time without noticing, an alert will appear showing how long you have been logged in and your playing activity.
How to Get Instant Support
If you have any concerns about your gambling, you can reach us instantly in Myanmar language via 24/7 Live Chat. We are always ready to listen.
Decisions You Can Control Yourself
You can request the tools below through ye99 Live Chat. They take effect immediately, and we respect every player's effort to take control.
| Tool Name | What It Does | Who It's For |
|---|---|---|
| Deposit Limit | Sets a maximum amount you can deposit within a given period | Those who want to manage their budget |
| Session Time-out | Logs you out of your account when your pre-set play time is reached | Those who want to schedule and manage their play time |
| Temporary Suspension | Closes your account for a period you choose | Those who want to take a short break from playing |
| Self-Exclusion | Stops all gambling activity for the full duration you select | Those who are experiencing problems due to gambling |
| Account Closure | Permanently closes your account | Those who want to stop gambling completely |
Warning Signs of a Gambling Problem
If you or someone close to you shows any of the signs below, you should seek help immediately.
- Gambling more in an attempt to win back money that was lost
- Borrowing money beyond your budget to fund gambling
- Neglecting family relationships and prioritising gambling over them
- Feeling irritable, angry, or low when not gambling
- Missing work, school, or other responsibilities because of gambling
- Wanting to hide your gambling from family and friends
- Trying to stop gambling but not being able to
Healthy Gambling Tips
Following these habits will help you keep gambling as a form of entertainment.
- Set your gambling money in advance as an amount you can afford to lose
- Set a play time limit in advance and be careful not to go over it
- Do not play when you are tired, feeling down, or after drinking alcohol
- Do not treat gambling as a way to earn income
- Control the urge to jump back in immediately after a loss
- Make time for other hobbies and family outside of gambling
- If gambling becomes a problem, contact ye99 Support right away
Youth Protection and Age Verification
At ye99, anyone under 21 is not permitted to play in any form. Age verification is carried out during account registration, and the account holder and the player must be the same person.
Parents and guardians should install internet filtering software on their mobile phones and computers. These tools can restrict children and young people from accessing online gambling sites.
All players are responsible for ensuring their accounts are not left accessible to minors.
We're always here to support you
Questions about Responsible Gaming
Ready to play games the safe way?
At ye99, you can set gaming limits and play safely. If you have any questions, our support team is always here to help.
Games you can enjoy with responsible gaming practices
You can access these games after setting your limits and safe play habits.